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Our refund and cancellation policies

Items listed for sale

Any item listed for sale can be removed from the site as long as no bids have been placed. If the item is removed within 24 hours of it’s initial listing, we will provide a full refund of the listing fee.

Mobile shop services

Read about MyMart™‘s mobile shop services

Extra keywords can be purchased for 3 or 12 months. If you no longer require an extra keyword, please contact us and we will refund all remaining complete months.

If you suspect that not all messages sent to your shop originate from genuine buyers, please contact us immediately and we will investigate. We will refund any messages which have been sent fraudulently.